Authentic Handmade Native American and Mexico Jewelry
STORE POLICIES
SERVICE AS IT SHOULD BE
In today’s online shopping market, we believe that honesty is the best policy. That’s why we designed the most generous, fair and transparent store policy for our customers. Read the following sections to find out more about how we ship or exchange products, or about how we secure your personal data. Please don’t hesitate to contact us if you have any questions!
WHAT IS YOUR RETURN POLICY?
We work hard to provide exceptional customer service. Please check out our store policies below to understand exactly how we operate.
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We know it can be difficult to buy items online and we don't want you to have any hesitation when buying from us. We offer a 14 day return policy on all new items, if you are not satisfied with your purchase you may return it within 14 days of purchase. Our new inventory items are purchased through reputable supply houses or directly from Native American Artist.
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Please note customer is responsible for return shipping costs. Items must be received by our warehouse within 14 days of purchase from the original date to qualify for a refund. If item is received after 14 days, store credit will be issued at our discretion. We do charge a 10% restocking fee on all returned items.​
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Vintage and Consigned items may only be returned in the event we have made a mistake in the description of the item. Our staff will make every effort to describe items as accurately as possible and to the best of our ability and knowledge. Please note we are not licensed jewelers and at time errors may happen. Vintage items in our store are purchased through Estate Sales or from Individual Collectors.
SHIPPING POLICY
Orders will ship within 3 business days of when the order is placed with us. We ship via USPS priority or first class
WHAT ARE THE PAYMENT OPTIONS?
We offer several payment methods including Credit Card, PayPal